Privacy Policy

Collection of your Personal Information

In order to better provide you with products and services offered on the NASSCO website, NASSCO may collect your personal information, which includes, but is not limited to, the following categories of information about you:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number
• Employer Name
• Employer Address
• Job Title
• Usage data
• Any other information you choose to provide to us

If you register for or purchase products or services through the NASSCO website, NASSCO may collect billing information and payment card information or may use third-party payment processors to collect and process such information on NASSCO’s behalf. This information is used to complete and administer the purchase transaction.

Please keep in mind that if you directly disclose personal information or other personally sensitive data through NASSCO’s public message boards, this information may be collected, processed, and used by others.

You may be required to provide certain personal information to us when you elect to use certain products or services available on the NASSCO website. These may include: (a) registering for an account on the website; (b) entering a sweepstakes or contest sponsored by NASSCO or one or more NASSCO partners or affiliates; (c) signing up for special offers from selected third parties; (d) sending NASSCO an email message; (e) submitting your credit card or other payment information when registering for, ordering, or purchasing products, goods, or services through the website; (f) completing an online survey; or (g) receiving NASSCO print publications. For example, NASSCO may use your information to communicate with you in relation to services and/or products you have requested. NASSCO also may gather additional personal information and non-personal information in the future in connection with its service and/or product offerings or your use of the NASSCO website.

Use of your Personal Information

NASSCO collects and uses your personal information to operate its website and deliver the services and products you have requested. NASSCO may also use your personal information to inform you of other products or services available from NASSCO and its affiliates, respond to your inquiries, administer accounts, registrations, certifications, training, events, and transactions, provide customer service, maintain and improve the NASSCO website and related services, personalize your experience, help protect the security and integrity of our systems and users, detect, investigate, or prevent fraud or other unlawful activity, and comply with applicable legal obligations. Furthermore, NASSCO may use your personal information for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

All data derived by your use of the website or input into any web forms may be used for the purposes of analysis, including statistical analysis, trend analysis, creation of data models, and creation of statistical rules. The results of such analysis may be used for lawful internal purposes, including to operate, evaluate, improve, and secure the NASSCO website and related offerings, to develop reports and insights, to prevent potentially prohibited or illegal activities, and otherwise in accordance with NASSCO’s Terms of Use, but shall not be sold to any other person or entity or used for any other unrelated commercial purpose.

Sharing Information with Third Parties

NASSCO does not sell, rent, or lease its customer lists to third parties. NASSCO also does not disclose personal information to third parties for their own direct marketing purposes except as described in this Privacy Policy or with your consent.

NASSCO may share your information and data with trusted partners, service providers, contractors, and other vendors that process information on NASSCO’s behalf for the purpose of providing services or products to you that you have requested, including, but not limited to, performing statistical analysis, sending email or postal mail, providing customer support, processing billing or payments, generating identification cards (including certification identification cards), hosting data, supporting website functionality, providing analytics, or arranging for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NASSCO or directly to you, and they are required to maintain the confidentiality and security of your information and comply with applicable data protection laws and this Privacy Policy. Furthermore, NASSCO may share the results of courses (i.e., pass or fail) and other relevant information with the course purchaser, such as your employer, and may display your information on lists of certified professionals on the NASSCO website where applicable to your certification.

If applicable to you, NASSCO may also share or make available your information on the NASSCO website, including, but not limited to, your name, company, address, certification number, original certification date, certification expiration date, as well as photographs, pictures, and electronic images depicting you or your likeness. You hereby grant NASSCO a non-exclusive, royalty-free license to use photographs, pictures, and electronic images submitted by you to NASSCO, or taken at a NASSCO event, for the purposes designated by NASSCO or otherwise permitted by applicable law. You waive any right to inspect or approve the use of any such photographs, pictures, and electronic images to the extent permitted by law.

NASSCO may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NASSCO; (b) protect and defend the rights or property of NASSCO; or (c) act under exigent circumstances to protect the personal safety of users of NASSCO, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by NASSCO. This information may include, but is not limited to, your IP address, browser type, browser version, domain names, access times and lengths, navigation of the website, referring website addresses, unique device identifiers, location data, and other diagnostic data. This information is used for the operation of the service, to maintain quality of the service, to understand how users interact with the NASSCO website, to remember preferences, to support security and fraud prevention, and to provide general statistics regarding use of the NASSCO website. Furthermore, NASSCO and third parties that provide content and/or functionality to NASSCO’s website may use cookies, pixel tags, web beacons, local shared objects, session replay tools, analytics tools, and/or similar technologies to automatically collect this information. You may be able to control cookies through your browser settings and other available tools; however, if you disable certain cookies or tracking technologies, some features of the NASSCO website may not function properly.

Cookies and similar tracking technologies on the NASSCO website may be used for essential website operations, performance and analytics, functionality, and, if applicable, marketing or advertising purposes. NASSCO or its service providers may use these technologies to recognize you across different sessions, understand engagement with emails or website content, tailor content, and measure the effectiveness of communications or campaigns. Where required by applicable law, NASSCO will obtain consent before using non-essential cookies or similar tracking technologies.

Links

This NASSCO website contains links to other websites. Please be aware that NASSCO is not responsible for the content, security, or privacy practices of such other websites. NASSCO encourages its users to be aware when they leave the NASSCO website and to read the privacy policy of any other website that collects personal information. NASSCO assumes no liability for the collection, processing, usage, or disclosure of personal information by third-party proprietors of such websites.

Security of your Personal Information

NASSCO strives to take reasonable security measures to protect against unauthorized access to, theft, misuse, or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while NASSCO strives to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond NASSCO’s control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and NASSCO through the NASSCO website cannot be guaranteed.

Retention of Personal Information

NASSCO will retain your personal information for as long as necessary to fulfill the purpose for which we obtained your personal information, as well as any other purposes permitted by law, and otherwise in compliance with NASSCO’s data retention policies. NASSCO will retain and use your personal information to the extent necessary to comply with NASSCO’s legal obligations, resolve disputes, enforce its legal agreements and policies, maintain appropriate business and financial records, and protect or defend legal claims. The criteria used to determine retention periods may include the nature of the information, the purposes for which it was collected, applicable legal, regulatory, tax, accounting, or reporting requirements, and operational necessity.

Children Under Thirteen

NASSCO does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If NASSCO learns that a child under the age of thirteen has provided us with personal information without parental or guardian consent, we will take steps to delete such information in accordance with applicable law.

International Users

NASSCO maintains information in the United States of America (the “United States”) in accordance with the laws of the United States, which may not provide the same level of protection as the laws of your country. By using NASSCO’s website and providing us with your information, you understand and agree that your information may be transferred to and stored outside of your country, including in the United States, for processing in accordance with the terms and conditions of this Privacy Policy.

Email Communications

From time to time, NASSCO may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, transactional or relationship messages, or other general communications.

If you would like to stop receiving announcements, marketing, or promotional communications via email from NASSCO, you may opt out of such communications by emailing NASSCO at support@NASSCO.org with a request or unsubscribing from such communications by selecting a link contained therein, if available. Please note that NASSCO may still send you transactional, relationship, or service-related communications, such as communications about your account, purchases, registrations, certifications, or changes to applicable terms or policies.

External Data Storage Sites

NASSCO may store your data on servers provided by third-party hosting vendors and other cloud or technology service providers under contract with NASSCO. NASSCO will require such third-party providers to implement appropriate safeguards and to process personal information in a manner consistent with this Privacy Policy and applicable law.

Changes to this Privacy Policy

NASSCO reserves the right to change this Privacy Policy from time to time. We will post the updated Privacy Policy on this web page and, where appropriate, notify you about material changes in the way your personal information is collected, processed, used, or disclosed by sending a notice to the primary email address specified in your account, by placing a prominent notice on the NASSCO website, or by updating the Privacy Policy displayed on this web page. Your continued use of the NASSCO website and/or services available through the website after such modifications will constitute your acknowledgment of, and consent to, the modified Privacy Policy and agreement to abide and be bound by the same, to the extent permitted by applicable law.

Exercising your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information that NASSCO maintains about you, to request that we restrict or object to certain processing, to withdraw consent where processing is based on consent, to request portability of certain personal information, and to opt out of certain uses of personal information, including certain marketing communications and, where applicable, certain cookie- or tracking-based processing. You may exercise applicable rights by submitting a request to NASSCO directly using the contact information provided below. NASSCO may take reasonable steps to verify your identity before responding to your request and may deny or limit requests as permitted by applicable law. NASSCO will not discriminate against you for exercising privacy rights granted by applicable law.

Depending on your state or country of residence, you may have additional privacy rights under applicable law, including the right to appeal a decision regarding a privacy request and the right to use an authorized agent to request on your behalf, subject to verification and applicable legal requirements. If you believe additional rights apply to you, please contact NASSCO using the contact information below.

Miscellaneous

This Privacy Policy shall be construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to any choice of law provisions thereof.

Contact Information

NASSCO welcomes your questions or comments regarding this Privacy Policy. If you have questions about this Privacy Policy, would like to exercise applicable privacy rights, or believe that NASSCO has not adhered to this Privacy Policy, please contact NASSCO at:

NASSCO, Inc.
5285 Westview Drive, Suite 202
Frederick, Maryland 21703

Email Address:
support@nassco.org

Telephone number:
301-624-2400

Effective as of June 1, 2026